Version 6.0.0 - Patch Notes
Ticket King Bot
- Improved bot response times
- Significantly improved the time it takes to open and close tickets.
- Fixed several errors that prevented tickets from being created.
- Fixed some issues that prevented tickets from being created due to missing errors.
- Fixed some issues where some commands could not be ran within DMs.
- Several other fixes related to bot speed, functionality, response messages, and more.
Website
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NEW Premium Feature: Website ticket viewing. You can now view the message history / chat messages for opened tickets within the ticket history section.
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NEW Premium Feature: Ticket Closing from website. You can now close open tickets from the website from the ticket history section.
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NEW Premium Feature: Custom Commands / Auto Responder. You can now create custom commands from the new custom commands section on the website. Custom commands are commands that can be used by roles you configure and are used to have the bot respond with your own custom messages.
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NEW Premium Feature: Ticket Panel Templating. You can now create panel templates from existing panels to save them and use them at a later date.
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NEW Free Feature: Total Tickets, Total Open Tickets, and Total Closed tickets statistics are now displayed on the home page of the web dashboard.
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NEW Free Feature: A 7 day activity history for Opened and Closed Tickets are now displayed on the home page of the web dashboard.
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NEW Free Feature: Each ticket panel can now contain up to 10 embeds. We have increased the maximum limit for panel embeds from 3 embeds to 10 embeds.
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We've refreshed and improved the web dashboard designs to make the website more accessible.
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We've added a new status page to our website which will allow you to see information on the bot's current availability.
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We've improved the loading time and responsiveness of the web dashboard.
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Fixed some issues that would prevent you from successfully creating a panel under specific circumstances.
Transcript Website
- Fixed some formatting issues.
- Fixed some issues that could sometimes result in transcripts not being found.