Frequently Asked Questions
Find answers to the most common questions about Ticket King. Can't find what you're looking for? Join our support server.
Ticket King is a powerful Discord bot designed to help servers manage support tickets efficiently. It allows server members to create tickets for inquiries, which staff can then respond to in organized, dedicated channels. With customizable panels, analytics, and automation features, Ticket King streamlines the support process for communities of all sizes.
To add Ticket King to your Discord server:
- Visit our invite page and click Invite Ticket King
- Select the server you want to add the bot to (requires Manage Server permission)
- Review and approve the requested permissions
- Complete the authorization process
Once added, you can set up the bot using the dashboard or slash commands.
Yes, Ticket King offers a generous free plan with all essential ticket management features. For advanced features like auto-close timers, we offer a Premium plan available via monthly subscription.
Ticket King requires several permissions to function properly: Manage Channels, Manage Roles, View Channels, Send Messages, Manage Messages, Embed Links, Attach Files, Read Message History, and Add Reactions. These permissions allow the bot to create and manage ticket channels and interact with users effectively.
Yes, Ticket King uses Discord's slash commands (e.g.,
/panel, /close) which are available in the Discord command menu. This provides a cleaner and more intuitive user experience.If you encounter any issues or have questions, you can:
- Join our Discord support server where our team and community can assist you
- Check our documentation for guides and tutorials
- Contact us via email at [email protected]
Yes, Ticket King supports multiple languages and the interface can be translated. We're constantly working with our community to add more languages.
Still have questions?
We're here to help! Reach out through our support channels.