Version 5.4.3 - Patch Notes

Version 5.4.0 - Patch Notes

Latest news, updates, and changelogs for Ticket King - the most powerful Discord ticket management bot.

Ticket King Blog - Latest Updates and Changelogs

Ticket King Blog

## Website & Transcripts
- Added a new option "Ping Ticket Author on Claim" (default: enabled) which you can disable if you do not wish to ping the ticket author when their ticket is created (Note: The user mention will still be shown in the ticket creation message, but the user will not actually be pinged)
- Updated the channel and category select options to show "Missing permission" next to channels where Ticket King is missing permissions
- Updated the edited notice in transcripts to better indicate when a message was edited
- Improved the UI scaling for very small mobile layouts
- Improved the settings page UI scaling for non-standard resolutions
- Fixed some issues where the panel embed color & settings embed color pickers would be offset incorrectly and appear on other parts of the page
- Fixed miscellaneous UI/UX issues

## Ticket King Bot
- Added the /priority command. This command allows you to set a ticket priority which will be displayed as an emoji in the channel name
- Updated some translation messages related to Steam linking to provide additional clarification
- Fixed an issue that would prevent the "Role-Specific Transcript Viewing" option from working as intended
- Fixed some issues where closing a ticket may fail if you attempt to close it too fast after ticket creation
- Fixed some issues that would cause Ticket King to stay thinking when attempting to use /rename on a ticket channel
- Fixed some issues that sometimes prevented users from unclaiming a ticket
- Fixed some rare issues that sometimes prevented transcripts from being generated
- Fixed several issues that would cause Ticket King to stay thinking or fail to create a ticket when attempting to create a ticket

## Website
- Added a blogs page on the website where updates and notices can be posted
- Added the ability to drag-and-drop and reorder entire button or select menu rows when editing your panel
- Added the ability to drag-and-drop and reorder individual buttons when editing your panel
- Added the ability to drag-and-drop and reorder ticket questions
- Added support for required roles. Required roles are roles that users must have to be able to create a specific ticket. You can find this new setting in the settings button on each button or dropdown menu option.
- Added confirmation popups for deleting, moving, and resending panels
- Added confirmation popups when attempting to cancel a premium subscription
- Added support for searching tickets on the ticket history section, so you can now search by channel name, user id, etc.
- Added a error display in the panel creator / editor that tells you any active error preventing you from editing the panel. 
- Added a steam links page on the web dashboard for servers that use steam linking to search through past links
- Added a setting in the settings section on the web dashboard for servers that use steam linking to set the duration that users should stay linked before they must re-link
- Updated the emoji picker menu so your server's custom emojis will appear at the top of the list instead of the bottom
- Redesigned the settings section part of the dashboard
- Redesigned several UI elements in the dashboard to improve clarify and accessibility
- Fixed some spacing issues with buttons and select menus that could occur while editing a panel 
- Fixed some inconsistent sizing of elements within the panel editor
- Fixed some accessibility issues with dashboard links and clickable elements 
- Improved the response time of some dashboard pages, including viewing ticket history pages, accessing servers, and viewing your panel list
- Improved the panel editor so that non-embed edits won't have the panel message be updated in discord. This helps prevent unnecessary panel edits and panel resends.
- Improved the red error display in the panel creator / editor that shows you where active message errors are

## Ticket King Bot
- Redesigned the help command message to have menus with helpful information about setting up the bot, using the bot, command information, and other documentation
- Added a /unlinksteam command for servers that use steam linking that allows users to unlink all active accounts from that server
- Fixed some issues when the bot tried to send messages in a channel it did not have the correct permissions for
- Updated the ticket created message that is shown to a user to have a button that will take the user directly to the ticket